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Rolling Out zlien: Communicating the Benefits

Have You Voted for zlien's Next Feature?

Posted by Antoinette Abboud

11/25/15 9:00 AM

We need your help choosing the next zlien feature! We have some votes coming in, but we'd love to hear from all of our end users. Read about the features below, and don't forget to cast your vote! Voting will close on December 15th, 2015, and we'll release the results shortly after.

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Topics: Product Releases

zlien Cover Letters

Posted by Topher England

8/31/15 1:06 PM

As of November 2017, zlien has released new cover letter designs and this post is out of date. To view the new cover letters, see Updates to zlien Cover Letters.

We're always looking for ways to improve how we do things at zlien, which is why we're pretty excited about our cover letters that are available for a variety of documents. We've updated them based on the feedback of our customers and the recipients of the letters, and we think they look pretty good! 

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Topics: Product Releases

System Release: Updated User Dashboard

Posted by Gretchen Lynn

8/31/15 10:38 AM

When logged into your zlien user dashboard, you will now see more insights into your account activity and projects overall.  Similar to the enhancements made to the weekly email report, the system will display the most valuable, upcoming deadlines and updates on your completed/ pending orders.  

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Topics: Product Releases

zlien August 2015 - Monthly Update

Posted by Topher England

8/28/15 1:41 PM

 

Did you know zlien 's HQ are located in New Orleans? August marks 10 years since Katrina struck New Orleans, and we're proud of the city's resilience and excited for the next 10 years. It took a lot of work to recover from the storm, from reinstating utilities to demoing, rebuilding, and renovating damaged buildings. zlien wants to do its share, which is why we here are zlien are always keeping busy. Over the past month, we’ve updated features, shared a little about how we operate, and posted new tutorials.

 

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Topics: Product Releases

System Release: Weekly Email Report Gets a New Look

Posted by Gretchen Lynn

8/17/15 11:04 AM



zlien
 subscription and enterprise users receive a weekly email report every Monday including a digest of the previous week's orders and upcoming deadlines for the next 20 days.  For those of you receiving the weekly report, this week was its swan song.  Starting next Monday, August 24th, users will receive the new report moving forward. 

For folks who are not set to receive the weekly report, you will continue to see the same email format updating you every step of the way with your order's progress and tracking.  

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Topics: Product Releases

Changes made to approving queue items

Posted by Gretchen Lynn

6/30/15 12:28 PM

When users approve an item from the zlien queue, they are now prompted to confirm / provide order details from within the platform using an overlay.  This will help streamline the process by decreasing the number of research notifications sent after an item is approved from the queue.  For folks not using the queue, this functionality is available when filing documents from the project and deadlines pages

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Topics: Product Releases

zlien June 2015 - Monthly Update

Posted by Antoinette Abboud

6/30/15 11:15 AM

Summer has finally arrived! zlien celebrated the summer solstice with several system releases, and also posted new best practices and announcements.

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Topics: Product Releases

System Release: Enhancements for Filing Documents in the Platform

Posted by Gretchen Lynn

6/29/15 9:30 AM

Previously, when an order was triggered through the zlien platform (and not approved in the queue), users were  redirected to Steps 5 and 6 in the order screen to complete the order details.  Now, users are prompted for this information directly from the platform to save time and make filing documents even easier. This system release will improve the user experience for filing documents and capture/ confirm all order details instantly to reduce research notifications during the filing process.

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Topics: Product Releases

System Release: Enhancements to JobSight™ Notifications

Posted by Gretchen Lynn

6/16/15 10:55 AM

 

 Beginning June 16, 2015, Research Notifications will be enhanced to provide better project and order information, improve response time and get documents out the door more quickly.  Should you have Jobsight ™ preferences saved to your account, you may still receive a notification for missing project data, and this post will explore the changes to how our system will collect the missing data. 

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Topics: Product Releases

zlien May 2015 - Monthly Update

Posted by Antoinette Abboud

5/30/15 9:00 AM

April showers brought may flowers in the city, and at zlien, May brought some great features to the platform, as well as helpful blogs to help you master your zlien account. 

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Topics: Product Releases