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Rolling Out zlien: Communicating the Benefits

Tropical Storm Gordon Update

Posted by Julie Leveque

9/4/18 11:45 AM

As our friends on the Southern coast of the United States prepare for Tropical Storm Gordon, zlien will continue to proceed with your documents according to our normal processing time. However, please note that this could affect the filing and service of your documents.  Southern County & Clerk Recorders may be closed or have limited hours due to the weather; zlien Support & Operations should be available tomorrow, Wednesday, September 5th; however, there will be alerts if normal business hours are affected.

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Topics: announcements

zlien Support & Operations will be suspended for Labor Day 2018

Posted by Erin Classen

8/31/18 9:00 AM

 

In observance of the Labor Day holiday, zlien Support and Operations will be suspended on Monday, September 3rd.  Users can access their account at any time to add projects, file documents, and access existing project/ order information.  During the holiday, we will not be importing data, performing data entry, or researching and processing orders, and our phone/ chat support will be unavailable.  

Should you need assistance, please open a Support ticket by emailing mail@zlien.com or leaving a voicemail on our main Support line at (866) 720-5436.  We will resume our standard operating hours on Tuesday, September 4th, at 8am CST and will be able to assist you accordingly.

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Topics: announcements

zlien waivers upgraded to speed up payments and relieve stress!

Posted by Gordon Bowman

8/2/18 10:39 PM

Managing waivers has gotten much better over the past years as we worked with our customers to take the process online. No more having to print, scan, or fax waivers - or make numerous phone calls chasing down signatures. No more dealing with missing and wrong information, or spreadsheets - all of which ultimately lead to more frustration and wasted time.

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Topics: announcements, training, Product Releases, system release, new zlien

zlien will be down for scheduled maintenance

Posted by Gretchen Lynn

8/1/18 6:55 PM



We are working to release some important and exciting upgrades to your account to help you manage your lien waivers.

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Topics: announcements, system release

What’s new and exciting with zlien? Digital Jobsheets, Cancelling Orders, and More!

Posted by Gordon Bowman

7/11/18 11:28 AM

We're adding some much-requested features to zlien to improve your workflow and make it easier for you to efficiently accomplish your day-to-day. Keep reading to see what's new!

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Topics: announcements, training, Product Releases, system release, new zlien

zlien Support & Operations Will Be Suspended on July 4th

Posted by Erin Classen

7/3/18 10:30 AM

To celebrate Independence Day, zlien Support & Operations will be closed on Wednesday, July 4, 2018. Users can access their account at any time to add projects, file documents, and access existing project/ order information. During the holiday, we will not be importing data, performing data entry, or researching and processing orders, and our phone/ chat support will be unavailable.

Should you need assistance, please open a Support ticket by emailing mail@zlien.com or leaving a voicemail on our main Support line at (866) 720-5436.  We will resume our standard operating hours on Thursday, July 5, at 8am CST and will check in with you accordingly.

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Topics: announcements

zlien Support & Operations will be suspended for Memorial Day 2018

Posted by Julie Leveque

5/25/18 10:00 AM

In observance of the Memorial Day holiday, zlien Support and Operations will be suspended on Monday, May 28th.  Users can access their account at any time to add projects, file documents, and access existing project/order information.  During the holiday, we will not be importing data, performing data entry, or researching and processing orders, and our phone/chat support will be unavailable.  

Should you need assistance, please open a Support ticket by emailing mail@zlien.com or leaving a voicemail on our main Support line at (866) 720-5436.  We will resume our standard operating hours on Tuesday, May 29th, at 8am CST and will be available to assist you at that time.

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Topics: announcements

Resolved Issue: Limited Access to zlien

Posted by Madeline Fortino

3/2/18 9:48 AM

March 2nd, 2018 | 12:35 CT [RESOLVED Issue]: We received reports that users were experiencing issues logging in and using the zlien site during the morning of March 2nd, 2018. This issue was resolved by our development team as of 12:15 pm CT, and we can confirm the zlien site is running. We want to apologize any inconvenience this may have caused.

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Topics: announcements

Mardi Gras Holiday Hours 2018

Posted by Madeline Fortino

2/7/18 1:00 PM

 

Did you know zlien's main office is located in the heart of New Orleans? As we live and work in the center of the city, on Tuesday, February 13th, zlien support and operations will be closed in observance of Mardi Gras. 

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Topics: announcements, client success

2018 Holiday Schedule

Posted by Madeline Fortino

1/23/18 10:00 AM

Ready to mark your calendar for important dates? zlien has a complete holiday schedule ready for you, including dates county recorders, USPS, FedEx, and zlien's Support and Operations will be closed or have limited hours. This post covers the 2018 holiday schedule, and can help you avoid delays!

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Topics: announcements