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Rolling Out zlien: Communicating the Benefits

Resolved Issue: Limited Access to zlien

Posted by Madeline Fortino

3/2/18 9:48 AM

March 2nd, 2018 | 12:35 CT [RESOLVED Issue]: We received reports that users were experiencing issues logging in and using the zlien site during the morning of March 2nd, 2018. This issue was resolved by our development team as of 12:15 pm CT, and we can confirm the zlien site is running. We want to apologize any inconvenience this may have caused.

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Topics: announcements

Mardi Gras Holiday Hours 2018

Posted by Madeline Fortino

2/7/18 1:00 PM

 

Did you know zlien's main office is located in the heart of New Orleans? As we live and work in the center of the city, on Tuesday, February 13th, zlien support and operations will be closed in observance of Mardi Gras. 

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Topics: announcements, client success

2018 Holiday Schedule

Posted by Madeline Fortino

1/23/18 10:00 AM

Ready to mark your calendar for important dates? zlien has a complete holiday schedule ready for you, including dates county recorders, USPS, FedEx, and zlien's Support and Operations will be closed or have limited hours. This post covers the 2018 holiday schedule, and can help you avoid delays!

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Topics: announcements

USPS Postage fee changes Sunday, January 21,  2018

Posted by Antoinette Abboud

1/19/18 4:54 PM

postage-changes-2016.jpg

As a zlien subscriber filing notice documents, you're familiar with postage prices.  Effective Sunday, January 21, 2018, USPS will release postage fee changes.  Whether you're sending mail through the zlien platform, postcards to your pen pal or a letter to your one true love, expect to see some changes in your fees. 

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Topics: announcements

Known Issue [Resolved]: Limited Support on Phones and Chat

Posted by Madeline Fortino

1/2/18 10:35 AM

1/2/2018 | 10:35 AM CDT [Resolved]: zlien headquarters is located in New Orleans, LA. There was a power outage in New Orleans on Tuesday morning, that briefly affected zlien's offices. Our phone and chat systems were temporarily unavailable, but are back to normal at this time.

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Topics: announcements

Top zlien product releases of 2017

Posted by Desiree Baez

12/26/17 1:00 PM

A lot has changed at zlien over the past twelve months. Our subscription base continues to grow and we are thrilled to be the industry’s leading lien rights solution service provider.  But we couldn’t have done it without your input and support.  We opened the floor to your ideas and feedback, and with your needs in mind we released some amazing product features that will increase transparency between all hired roles and improve the way you exchange documents, monitor jobs and place orders.    

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Topics: announcements, Product Releases, system release, communicate, zlien dashboard, new zlien

zlien 2017 Winter Holiday Hours

Posted by Madeline Fortino

11/20/17 10:00 AM

From everyone on the zlien team, we wish you a very happy holiday season! In the coming weeks, we will have a few notable days with limited Support and Operations. This post covers our zlien November and December 2017 holiday hours.

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Topics: announcements

Known Issue [RESOLVED]: Reported Issues with Internet Service Nationwide

Posted by Madeline Fortino

11/6/17 3:09 PM

11/6/2017 | 3:07 CDT [RESOLVED]: Comcast Xfinity internet service was having issues earlier today. Infromation about that issue is available here. We received reports that our chat feature on the website, and our email system for mail@zlien.com were experiencing issues, however these issues appear to have been resolved.

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Topics: announcements

Happy Halloween from the Support Team!

Posted by Madeline Fortino

10/31/17 9:00 AM

From everyone on the zlien team, we wish you a very spooky Halloween! Support hours will be available from 8 am CT until 5 pm CT on October 31st, 2017. Our phone and chat support will be ending two hours early  in order to trick or treat with our families. 

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Topics: announcements

Feature Launch Announcement: Check your account for early access to new features

Posted by Olivia Huppman

10/24/17 9:00 AM

We're excited to announce new features to give you more flexibility and control over your lien rights process. Now it's even easier to send documents and receive them in your zlien account. 

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Topics: announcements, Product Releases