The zlien software operates 24/7 nationwide, making the platform available at your Memorial Day picnic or at Thanksgiving dinner.
At all times, subscription users can login to the platform to access all features, including managing projects, tracking deadlines, and ordering documents. Pay-as-you-go users can also always order documents online at anytime, or check the Order Tracker for a list of your 30 most recent orders.
No matter the day, all users are welcome to open a support ticket by emailing email@example.com, however our team availability can be suspended or limited on holidays. Additionally, operations can be slowed or halted during these times.
Please note that zlien relies on several third parties such as the US Postal Service, Walz, FedEx , Simplifile, and county recorders throughout the nation. We encourage you to be mindful of their schedules as well, since they are often integral parts of getting your document sent in a timely manner. Some holidays may seem obvious (such as Thanksgiving) for county closures and delayed mail, but less observed federal holidays can make an impact on the time your document is sent to the required contacts or even received by the county. If there's a national holiday, you might expect a lien delay.
Please see below for a full schedule of days to be mindful of when your document deadline is looming. This schedule also includes the days in 2016 when our Support and Operations are suspended or limited.
|Date||Holiday||zlien Support Operations|
|Friday, January 1st||New Years Day||Closed|
|Monday, January 18th||Martin Luther King Day||Limited Staff|
|Monday, February 8th||Lundi Gras||Limited Staff|
|Tuesday, February 9th||Mardi Gras Day||Closed|
|Wednesday, February 10th||Ash Wednesday||limited Staff|
|Thursday, March 17th||St Patrick's Day||Limited staff|
|Friday, March 25th||Good Friday, Easter||Limited Staff|
|Friday, April 29th||Orthodox Good Friday, Passover||Limited Staff|
|Monday, May 30th||Memorial Day||Closed|
|Monday, July 4th||Independence Day||Closed|
|Monday, September 5th||Labor Day||Closed|
|Monday, October 10th||Columbus Day||Limited Staff|
|Friday, November 11th||Veteran's Day||Limited Staff|
|Thursday, November 24th||Thanksgiving Holiday||Closed|
|Friday, November 25th||Thanksgiving Holiday||Closed|
|Monday, December 26th||Christmas (Observed)||Closed|
|Monday, January 2 (2017)||New Years Day (Observed)||Closed|