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Rolling Out zlien: Communicating the Benefits

Sarah Toulmin

Recent Posts

Feature Launch: Send and receive documents electronically

Posted by Sarah Toulmin

10/24/17 8:47 AM

Securing lien rights and getting paid in construction is a paper-heavy process. Complying with state lien laws means following antiquated rules about sending documents by snail mail, typically by certified mail. At zlien, we save you a trip to the post office by mailing these documents for you.

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Topics: announcements, Product Releases, Postage

Feature Launch: Receive documents through zlien's new Document Inbox

Posted by Sarah Toulmin

10/24/17 8:35 AM

Do you send or receive preliminary notices, waivers, and other lien rights documents through snail mail? Do you struggle to manage these documents and other pieces of project information across online and offline systems? 

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Topics: announcements, Product Releases

Feature Launch: Full waiver integration

Posted by Sarah Toulmin

10/24/17 8:26 AM

The integrated waiver experience is here! Now you can generate and send waivers  on projects the same way you create other types of documents. We've built out the full functionality of our Waivers tool into the newest version of zlien, and released product enhancements to make waiver generation easier for parties that send and receive a high volume of waivers.

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Topics: announcements, Product Releases

How to train a new employee on lien law and zlien

Posted by Sarah Toulmin

10/20/17 1:21 PM

We know that when you hire a new employee, there's always a long list of to-do items to get them up to speed. That's why we make training new employees on zlien and lien rights quick and easy with our extensive online resources and live training offerings.

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Topics: training

Best practices for securing lien rights as a material supplier or equipment lessor

Posted by Sarah Toulmin

9/25/17 4:36 PM

Material and equipment suppliers on construction projects face unique challenges in preserving and enforcing lien rights, as construction lawyer and zlien CEO Scott Wolfe highlighted recently on our blog: Top 4 Mechanics Lien Law Challenges for Material Suppliers and Materialmen

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Topics: Best Practices, preliminary notices

How to Optimize your zlien Account Set Up

Posted by Sarah Toulmin

8/24/17 4:51 PM

Users that want to get the most out of zlien will use the platform to  delegate tasks, manage projects, and build better reporting for lien rights and credit management.

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Topics: training, client success, Best Practices, new zlien

System Release 8/15/17: New In-App Process for Using JobSight Research Services

Posted by Sarah Toulmin

8/15/17 3:03 PM

zlien's JobSight Research service has always provided incredible value for our subscribers. Now new improvements to the way we communicate research findings to your team will make the service even more integral to your process.

If you've asked us to contact you about data we find when we research your orders, this release is relevant to you!

The biggest change for subscribers will be learning the difference between our new notification styles: "Suggestions" vs.  "Alerts"

  • "Suggestions" are tied to your projects and do not expire. "Alerts" are tied to your orders and DO expire. 
  • "Suggestions" are a type of research notification. We send Suggestions when we find new or different information on your project that is relevant to your order AND your project as a whole.
  • "Alerts" bundle together all the research notifications on an order (including Suggestions) and pause your order so that you can review what we found and approve changes to your document.
  • If an Alert expires, the Suggestion(s) will remain available to be resolved after an order is completed.
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3 Construction Notice Policies That Work

Posted by Sarah Toulmin

8/15/17 10:43 AM

Being reactive about securing lien rights is not a policy, but it is an excellent way to ensure you continue to run into payment problems. 

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3 Strategies for Explaining Your Lien and Notice Policy to Your Customers

Posted by Sarah Toulmin

7/25/17 11:17 AM

Protecting your lien rights doesn't have to put a strain on your customer relationships. The reality is that notices are sent primarily for the benefit of your customer and parties up the chain. If you can communicate your policy well, your customer relationships will grow stronger as a result. Follow these three tips for explaining your policy to customers to ensure mutual understanding and positive relationships.

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Topics: Best Practices, partnerships, communicate, customer relationship

How to Roll Out Your Lien and Notice Policy to Your Coworkers

Posted by Sarah Toulmin

7/24/17 1:43 PM

So you're ready to kick off your notice policy and start being proactive about protecting your lien rights! Congratulations - this is something to celebrate, and we're here to help you do it.

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Topics: training, client success, Best Practices, customer relationship