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Rolling Out zlien: Communicating the Benefits

Olivia Huppman

Recent Posts

Best Practices for Sending Electronic Documents in zlien

Posted by Olivia Huppman

12/13/17 9:33 AM

Sending documents electronically is good for you and good for your document recipients. Paper mail takes a few days to arrive, but electronic documents are sent and received as soon as your document is ready. You can also track the status of documents sent online to instantly see when they have been delivered and opened, and you get to skip postage fees! 

The people receiving your documents also benefit when you send them online. They can access, save, and collaborate on documents online to skip the hassle of printing, scanning, and sorting through piles of paperwork. 

Ready to send your waivers and notices electronically? Here are some tips and tricks to get you started: 

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Topics: client success, Best Practices, customer relationship

How to Make Document Exchanges Better for the People You Work With

Posted by Olivia Huppman

12/13/17 9:24 AM

We know know how important your relationships with vendors and customers are to your business. When you send documents through zlien, we want to make sure the recipients have a positive experience and get value from the information you share. 

We've made it easier than ever for the people who receive your zlien documents. Now they can easily access, save, and communicate about documents online. This article outlines some of the ways you can make life easier for the people you work with by sending electronic documents through zlien.

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Topics: client success, Product Releases, Best Practices, customer relationship

New to zlien? Here's What to Do When You Receive an Electronic Document Sent via zlien

Posted by Olivia Huppman

12/8/17 8:53 AM

New to zlienThousands of contractors use zlien to manage the paperwork surrounding payments and lien rights on construction projects, so there’s a good chance you’ve received - or will receive - a notice, waiver, or other document sent by a company using zlien.

Many zlien users send documents electronically to speed up exchanges and to simplify the transfer of important project information. Here’s what to do when you receive a notice or waiver sent electronically via zlien so you can easily access the document, save it to your records, and take next steps.

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Topics: client success, customer relationship

Updates to zlien Cover Letters

Posted by Olivia Huppman

11/15/17 9:53 AM

At zlien, we strive to make complex things simple for you - our customers - but also for your customers. We know lien rights and documents can be confusing for people unfamiliar with them, so we've updated our cover letters to improve your customers' experience when they receive notices you send through zlien.

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Topics: Product Releases

Feature Launch Announcement: Check your account for early access to new features

Posted by Olivia Huppman

10/24/17 9:00 AM

We're excited to announce new features to give you more flexibility and control over your lien rights process. Now it's even easier to send documents and receive them in your zlien account. 

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Topics: announcements, Product Releases

Webinar – All About Jobsight Research Notifications

Posted by Olivia Huppman

1/11/17 12:11 PM


 Jobsight research notificiations are one of the most useful and underused features of zlien's platform. In this video, you'll have a comprehensive understanding of how to create and leverage Jobsight notifications and preferences to work best for your company. Check out the video below!

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Topics: training

Integrate Email with zlien's Waiver Inbox

Posted by Olivia Huppman

12/29/16 11:52 AM

Keep track of waivers easier than ever before with zlien's waiver exchange and email forwarding. Check out the video below to get a walk through!
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Topics: webinars

5 Hidden Ways to be a Pro with zlien

Posted by Olivia Huppman

12/29/16 11:10 AM

Want to get the absolute most out of zlien's service? We want you to as well.

In this video, we cover five  zlien hacks to take advantage of:
  1. Ability to analyze data
  2. Contact Information on Projects
  3. Unlimited compliant lien waiver forms
  4. Keep a constant record on all documents filed
  5. Integrate with Quickbooks Online to upload project information
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Topics: webinars

zlien December 2016 holiday hours

Posted by Olivia Huppman

12/15/16 12:58 PM

From everyone on the zlien Team, we wish you a very happy holiday!  In the coming weeks, Support and Operations will be suspended, and this post covers our zlien December 2016 holiday hours.  Our offices will be closed Monday, December 26th and Monday, January 2nd.  Subscribers can still access their user dashboards to manage projects, exchange lien waivers and order documents at anytime.  Rush processing for orders will be unavailable while operations is suspended.  Read more for best practices on how to secure deadlines when holidays are approaching! 

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Topics: announcements

System Release: Enhanced Search Function & Project Details

Posted by Olivia Huppman

11/21/16 12:54 PM


zlien
has enhanced our search function to help users better locate projects in your account.  You asked, and we listened!  This post explores our enhanced search function, more project details appearing within the user dashboard, and how you can contribute to future releases through zlien's Voice of the Customer Program. 

Please note, we recommend restarting your browser regularly and especially after a system update.  If you are experiencing any issues searching for projects, please restart your browser or reach out to zlien Customer Support!

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Topics: announcements