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Rolling Out zlien: Communicating the Benefits

Erin Classen

Recent Posts

USPS Offices Will Be Closed for Veterans Day on Friday, November 10th

Posted by Erin Classen

11/9/17 9:30 AM

 

The United States Postal Service will be closed on Friday, November 10th in observance of Veterans Day. zlien will be open and have normal support and operation hours on this day. Subscribers will also still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect mailing delays on documents sent in the next few business days. Mail processing times should return to the regular schedule by Monday, November 13th.

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Topics: client success

Hurricane Harvey & Your Documents

Posted by Erin Classen

8/24/17 12:30 PM


As our friends on the Gulf Coast of the United States prepare for Hurricane Harvey, please note that the filing and service of your documents may be affected.  County & Clerk Recorders in the South, especially in Texas, may be closed or have limited hours due to the weather. At this time, zlien Support & Operations should be available without disruption; however, there will be alerts if normal business hours are affected.

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Topics: announcements

What If One of My Contacts Is Outside of the US?

Posted by Erin Classen

8/21/17 10:00 AM

If you know zlien, you know how we feel about visibility and open communication with the other parties on your job. Entering contacts and accurate mailing addresses for them is a vital part to setting up your project in zlien’s system and sending documents. But what happens if the mailing address you have for a contact isn’t in the US? How does an international address affect your lien rights?

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Topics: Best Practices

zlien Support & Operations will be suspended for Memorial Day 2017

Posted by Erin Classen

5/25/17 9:00 AM

In observance of the Memorial Day holiday, zlien Support and Operations will be suspended on Monday, May 29th.  Users can access their account at any time to add projects, file documents, and access existing project/ order information.  During the holiday, we will not be importing data, performing data entry, or researching and processing orders, and our phone/ chat support will be unavailable.  

Should you need assistance, please open a Support ticket by emailing mail@zlien.com or leaving a voicemail on our main Support line at (866) 720-5436.  We will resume to our standard operating hours on Tuesday, May 30th, at 8am CST and will check in with you accordingly.

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Topics: announcements