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Rolling Out zlien: Communicating the Benefits

zlien June 2015 - Monthly Update

Posted by Antoinette Abboud

6/30/15 11:15 AM

Summer has finally arrived! zlien celebrated the summer solstice with several system releases, and also posted new best practices and announcements.

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Topics: Product Releases

System Release: Enhancements for Filing Documents in the Platform

Posted by Gretchen Lynn

6/29/15 9:30 AM

Previously, when an order was triggered through the zlien platform (and not approved in the queue), users were  redirected to Steps 5 and 6 in the order screen to complete the order details.  Now, users are prompted for this information directly from the platform to save time and make filing documents even easier. This system release will improve the user experience for filing documents and capture/ confirm all order details instantly to reduce research notifications during the filing process.

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Topics: Product Releases

System Release: Enhancements to JobSight™ Notifications

Posted by Gretchen Lynn

6/16/15 10:55 AM

 

 Beginning June 16, 2015, Research Notifications will be enhanced to provide better project and order information, improve response time and get documents out the door more quickly.  Should you have Jobsight ™ preferences saved to your account, you may still receive a notification for missing project data, and this post will explore the changes to how our system will collect the missing data. 

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Topics: Product Releases

zlien May 2015 - Monthly Update

Posted by Antoinette Abboud

5/30/15 9:00 AM

April showers brought may flowers in the city, and at zlien, May brought some great features to the platform, as well as helpful blogs to help you master your zlien account. 

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Topics: Product Releases

System Release: Customize your zlien queue cancellation reasons

Posted by Gretchen Lynn

5/4/15 10:18 PM

Users can now add custom cancellation reasons to their queue workflows.  This is great for folks who would like to sync up their reasons in zlien's system with their company's dispute codes, preferred reasons and more.  When a user chooses to not file a document from their queue, the system asks for a reason to help collect data and provide further insight into your receivables and account activity. 

Similar to all queue workflow settings, the main user on the account has access to set preferences or apply changes.  If you are not the main user and would like to use this new feature, feel free to contact your account admin or zlien for assistance. 

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Topics: Product Releases

System Release: Filter by Expired Deadlines

Posted by Gretchen Lynn

5/1/15 4:25 PM

 

Users frequently ask "How can I tell if I missed a deadline?" or "Can you show me a list of my expired deadlines?"  Previously, the Deadline tab of our platform allowed users to see any expirations in the past 2 weeks.  Now, the platform enables folks to see unlimited expired deadlines on open jobs and segment by date range.  

This feature will be very useful for all users seeking more filter options in the platform, in particular folks with a high volume of projects in their dashboard.  Our system is designed to inform everyone of their upcoming deadlines and next actions; however, depending on your workflow preferences and automations, many deadlines still require a user to monitor and trigger the document's filing.  

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Topics: Product Releases

zlien April 2015 - Monthly Update

Posted by Antoinette Abboud

4/30/15 9:00 AM

April in New Orleans means festival season. New Orleanians and out-of-towners "laissez le bon temps roulez" at festivals like Jazz Fest, French Quarter Fest and Strawberry Festival. Here at zlien, we have celebrated the month of April with some system updates listed below.

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Topics: Product Releases

New zlien Search Will Make You a Construction Payment Master

Posted by Danny Garfield

4/15/15 3:57 PM


 

Wondering how long you have to send a notice? Which type of lien waiver to use? How to view a copy of the lien you ordered with zlien? Finding the answer just got easier, thanks to zlien's new Custom Google Search functionality.

You can find the new search bar on every single page of zlien's website.

zlien prides itself on offering valuable content that educates readers and users about everything in the realm of construction payment -- for free! Now you can access all of that information even faster. (Can't find what you're looking for? Let us know.)

You can even narrow your search for more specific results:

  1. Search for zlien support and help using your account
  2. Search for information about construction payment, including liens, waivers, notices, requirements, deadlines, and more.
  3. Search the entire database of zlien knowledge

 

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Topics: Product Releases

zlien March 2015 - Monthly Update

Posted by Antoinette Abboud

3/31/15 1:18 PM

March ushered in Spring weather here in New Orleans. It also brought with it some platform updates and new zlien team members. We would also like to remind users that we will be offering limited support this Friday, April 3rd. Please review our holiday schedule for additional information.

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Topics: Product Releases

zlien Update: Agree to Terms & Update Your Browser

Posted by Gretchen Lynn

3/30/15 11:47 AM

To log into your zlien dashboard, you will be asked to agree to the terms.  Should you have any issues moving forward, we recommend updating your browser and/ or clearing your browser's cache. 

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Topics: Product Releases