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Rolling Out zlien: Communicating the Benefits

Mardi Gras Holiday Hours 2017

Posted by Desiree Baez

2/22/17 10:00 AM

 

As the parades begin to roll, our zlien krewe would like to wish you a Happy Mardi Gras!

Our main office is located in the heart of New Orleans. As we live and work in the center of the city, zlien is not immune to the Mardi Gras bug. Our office is just a walk away from the excitement of Carnival season festivities! Because of this, on Mardi Gras Day, February 28th, our office will be closed, Support and Operations will be suspended, and mailings may be affected.

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Topics: announcements, client success

USPS Offices Will Be Closed on President's Day - Monday, February 20th

Posted by Julie Leveque

2/17/17 10:00 AM

 

The United States Postal Service will be closed on Monday, February 20th for President's Day. zlien will be open and have normal support and operation business hours on this day. Subscribers will also still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect mailing delays on documents sent in the next few business days. Mail processing times should return to the regular schedule by Tuesday, February 21st.

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Topics: client success

Severe Weather in New Orleans on 2/7/2017

Posted by Madeline Fortino

2/8/17 3:24 PM

In response to New Orleans being in the national news for the severe weather affecting the area yesterday, we want to first and foremost express our sincere condolences to those who suffered injury or property damage during the storm. We also want to update our nationwide users who know that zlien headquarters are located in the heart of New Orleans, and assure you that we have not been affected by the severe weather occurrence. 

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Topics: announcements, client success

USPS Offices Will Be Closed on Martin Luther King, Jr. Day - Monday, January 16th

Posted by Madeline Fortino

1/12/17 10:00 AM

 

The United States Postal Service will be closed on Monday, January 16th for Martin Luther King, Jr. Day. zlien will be open and have normal support and operation business hours on this day. Subscribers will also still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect mailing delays on documents sent in the next few business days. Mail processing times should return to the regular schedule by Tuesday, January 17th.

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Topics: client success

Automated. Efficient. Easy. Are you ready to input your data into zlien using spreadsheet imports?

Posted by Sarah Toulmin

10/5/16 9:00 AM

Does your company's high project volume make manual data entry into zlien a constant struggle? Do you waste time every month updating invoice information across multiple different systems? Save yourself the headache and sync all your project and invoice information to zlien using spreadsheet data imports.

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Topics: client success, Best Practices

System Release: Contacts Page

Posted by Madeline Fortino

8/5/16 4:10 PM

A new zlien feature is here to help you get your ducks in a row: get ready for the Contacts Page! We know how important maintaining customer relations is for your business, and it's our goal to make this easier than ever. Get ready for zlien to be your favorite customer relationship management tool, while securing and protecting your lien rights all in one platform.

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Topics: client success

How to Decrease your JobSight™ Notification Emails

Posted by Madeline Fortino

8/2/16 10:38 AM

Are you a subscriber ready to decrease how many JobSight™ Notification emails you receive? These time sensitive notifications are important to manage in your zlien account, but too many notifications can be pesky and hard to sort through. The good news is you can utilize your account settings to ensure you're only receiving the important notifications you want to receive, and minimize the amount of emails you might be getting in the process.

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Topics: client success

Hall of Claims - July 2016

Posted by Madeline Fortino

7/21/16 10:00 AM

Our monthly review where we recognize amazing customer service and diligence from the greatest in recording, statute, and lien best practices...along with the lackluster. Take a look at who hits bullseye, and who is out of bounds.

This month we look at states that require proof of delivery when filing a mechanics lien. Sending a mechanics lien to other parties, such as the property owner, is sometimes required at the same time or before filing the mechanics lien. A few states require proof that the lien was sent out to conacts in order to even properly file the lien. This month, we examine a state with an incredibly easy proof of delivery method, that makes the process quick and painless. We will also take a look at one state that requires a very arbitrary but time consuming extra step for proving delivery. Hint: it generally involves a mandatory trip to the post office.

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Topics: client success, county recorders

Your Feedback Helps Us Grow with You

Posted by Madeline Fortino

7/20/16 10:30 AM

In the past few months, it's been our mission to hear feedback from all of our subscribers. Have you ever used one of zlien's features and realized it made your day much easier? Or have you ever used a feature and thought "this could be better"? We want to hear about it! Your feedback shows us ways we can improve the platform to make your experience easier and the features we offer more effective. Our June survey had some great insight on how you, the zlien subscriber, feels about zlien - and we are so excited by the results! We appreciate your input and want to share some excellent ways your feedback inspires us to grow with your business.

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Topics: announcements, client success

Archiving Projects | How to Keep Your zlien Account Organized

Posted by Charlotte McPherson

7/19/16 9:30 AM

Spring may be over, but that doesn't mean you need to slow down on the spring cleaning!  

One of the features that zlien offers to help keep you organized is the ability to archive projects. It’s a great way clean up your account and keep it as meaningful as possible. Archiving a project is easy to do and makes the information relevant and actionable.

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Topics: client success, Best Practices