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Rolling Out zlien: Communicating the Benefits

3 Ways to Get More Value from Your JobSight Research

Posted by Max Segal

9/8/17 12:35 PM


Part human and part machine, zlien’s JobSight research team is the living machine chomping at the bit to seek out the hard-to-find project information you need to send correct and complete documents on your jobs.  In addition to industry knowledge, the folks on the JobSight team have access to numerous construction databases plus zlien’s own Universal Data Graph, which has information and for hundreds of thousands of active construction projects.  

Our researchers are armed with the tools and skills necessary to complete your project information and help you send flawless documents, but there are a few things you can do as a zliener to get more vlaue from your JobSight Research.  In this post, we will cover the top 3 ways to achieve this success! 


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Topics: client success, Best Practices, new zlien, jobsight

How to Optimize your zlien Account Set Up

Posted by Sarah Toulmin

8/24/17 4:51 PM

Users that want to get the most out of zlien will use the platform to  delegate tasks, manage projects, and build better reporting for lien rights and credit management.

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Topics: training, client success, Best Practices, new zlien

How Your Feedback Helps Us Flourish

Posted by Alex Kohler

8/10/17 10:00 AM

Do you find yourself thinking about how simple and easy it is to navigate the zlien platform or possibly of a way to make it better? Did you receive excellent customer support and want to let us know? If any of these scenarios apply, then we would love to hear your feedback! Over the recent weeks, we have made it a goal at zlien to gather feedback from our users. Whether your feedback is minor or major, it is important to us to continue striving to make complex things simple.

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Topics: client success

How to Roll Out Your Lien and Notice Policy to Your Coworkers

Posted by Sarah Toulmin

7/24/17 1:43 PM

So you're ready to kick off your notice policy and start being proactive about protecting your lien rights! Congratulations - this is something to celebrate, and we're here to help you do it.

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Topics: training, client success, Best Practices, customer relationship

How to Make Sure You're Getting zlien E-mails Correctly

Posted by Nate Emmerson

7/19/17 10:00 AM

Nobody likes spam. Dealing with it is a drain on resources and productivity, and there are a lot of methods for reducing it. At the same time, it’s important to make sure that e-mails you do want are getting to your inbox! This practice is known as whitelistingzlien sometimes sends some automated messages regarding your projects and transactions; and, for a variety of reasons, sometimes our users find that their spam filter sorts out these messages. This article will help make sure you are receiving our communications correctly.

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Topics: client success

5 Awesome Reports You Can Pull in the New zlien Platform

Posted by Sarah Toulmin

7/11/17 11:35 AM

Feature improvements in the new zlien platform make finding and organizing your data easier than ever. We've been so inspired by the creative reports our customers are generating using our new smart filters, customizable table columns, and custom CSV exports that we decided they were too good not to share!

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Topics: client success, Best Practices, customer relationship

zlien 2017 Texas Monthly Notice Checklist

Posted by Gretchen Lynn

6/9/17 1:19 PM


zlien has you covered for all of your Texas lien and notice compliance needs!  We know that Texas rules can be a headache, and that's why we solve this pain for you, and you can focus on more important things like your customer relationships and collecting payment more quickly.  In this post, you can view the complete zlien 2017 Texas Monthly Notice checklist so you never miss a deadline and can have peace of mind. 

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Topics: client success

Webinar Update – zlien User Webinar Library

Posted by Victoria Jennings

5/31/17 2:21 PM


Whether you just signed up with zlien or are an existing user, our new Webinar Library has great information to make sure you get the most out of your experience with zlien! In this post, we will review where to access our library of on-demand, exclusive webinars for zlien users covering our best practices, tips & tricks, and new features!

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Topics: webinars, client success

Expected Recording Delays on Good Friday - April 14th

Posted by Madeline Fortino

4/11/17 10:00 AM

 

The United States Postal Service and FedEx will be open on Friday, April 14th, however many county clerk and recording offices will have limited or suspended business hours, in observance of Good Friday. zlien will be open but will have limited support and operation hours on this day. Subscribers will still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect recording delays in certain counties starting on Thursday, April 13th. Regular recording processing times should return by Monday, April 17th.

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Topics: client success

zlien Services Briefly Affected by AWS Outage

Posted by Nate Emmerson

3/1/17 1:00 PM

For several hours on Tuesday, Amazon Web Services experienced a large outage that caused many cloud-based services that rely on AWS to stop functioning. As a result, you may have experienced issues with zlien’s website and telephone line, which utilizes one of these services. Emails to zlien were all received, but attachments to emails may be delayed.

We do not believe this outage affected any orders placed through zlien on Tuesday, and our phone, email, and chat systems have returned to normal operations.

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Topics: announcements, client success