At zlien, we take the security of your personal data personally. But we also care deeply about the ease of use of our platform. With a recent software update, we're able to achieve both through a new partnership with Stripe, an industry leader in payment processing and security. During this transition, the system will prompt you to reenter your payment information.
Why the change in systems?
The change in the way we process transactions will simplify the process of paying for both subscriptions and individual documents. Currently, subscription users who order a non-notice document need to enter payment information each time. In the future, you'll have the option to use the card stored in your zlien account.
Why do I have to enter my card information again?
Our previous payment solution encrypted all payment information (Our new one does too!), and because zlien does not have access to the unecrypted data, transferring the data is not possible. This is a testament to the security of the previous payment solution.
How is my card information secured?
Our payment provider, Stripe, has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Stripe forces HTTPS for all services, which means your data is encrypted as it passes from zlien to Stripe and vice versa. In additional, all card numbers are encrypted with AES-256, which means that your data is stored securely. Neither zlien nor Stripe has access to your unencrypted payment information; instead, the system can only request that payment be sent to zlien, which happens over an encrypted connection.
What does PCI compliance level 1 mean?
The Payment Card Industry Data Security Standard is an information security standard for organizations that handle credit cards from the major card issuers (Visa, Mastercard, Discover, American Express, etc.). You can read about the requirements here. In addition to meeting all the PCI requirements, Level 1 compliance means that a payment provider has to complete an annual on-site assessment conducted by a certified, neutral, third-party auditor.
Can I change my card info later?
Absolutely! You can always change the card information on file by hovering over the settings icon in the top right and clicking on "Billing Info".