Nobody likes spam. Dealing with it is a drain on resources and productivity, and there are a lot of methods for reducing it. At the same time, it’s important to make sure that e-mails you do want are getting to your inbox! This practice is known as whitelisting. zlien sometimes sends some automated messages regarding your projects and transactions; and, for a variety of reasons, sometimes our users find that their spam filter sorts out these messages. This article will help make sure you are receiving our communications correctly.
our system e-mail addresses
Depending on the kind of communication, our system may send you e-mails from the following addresses:
If your company has an IT department or contact, the easiest and best way to make sure you receive these messages is to open a ticket or submit a request to IT. They can help ensure messages from above email addresses come to your inbox! To configure your company’s systems accordingly, they may also need to be aware that we use a 3rd party email delivery provider, mandrilapp.com.
However, if this is something you need to do on your own, you can generally accomplish this by adding the above addresses to your Contacts to make sure messages from them aren’t going to your spam folder. There is a detailed guide on how to do this in a wide variety of email applications provided by WhatCounts here.
If you're still having issues receiving zlien e-mails after trying out these solutions, please feel free to reach out to our Support Team! You can live chat with us at www.zlien.com, call us at 866-720-5436, or e-mail us at firstname.lastname@example.org.
other helpful resources
- 4 Ways to save time when using zlien
- The zlien Platform Has a New Look
- Update: More Queue sort & filter options for the new zlien