<iframe src="//www.googletagmanager.com/ns.html?id=GTM-TBZ8WW" height="0" width="0" style="display:none;visibility:hidden">
zlien-logo
New Call-to-action
Rolling Out zlien: Communicating the Benefits

Madeline Fortino

Madeline is a controller for all mechanics lien and bond claim filings placed through the zlien platform.

Recent Posts

[Resolved] Known Issue: Expected Email Delays for mail@zlien.com

Posted by Madeline Fortino

8/9/17 1:43 PM

August 10th, 2017 | 1:49pm CDT [RESOLVED]: zlien uses a ticketing software with Desk.com to review emails submitted to mail@zlien.com and data@zlien.com. Yesterday afternoon, Desk.com reported a known issue with their server, and indicated that inbound and outbound emails were not being processed quickly. This issue has since been resolved and email to mail@zlien.com and data@zlien.com has been restored to normal processing. All email sent during the time period Desk.com was experiencing issues appears to have been received.

Read More

Topics: announcements

Expected Recording Delays on Good Friday - April 14th

Posted by Madeline Fortino

4/11/17 10:00 AM

 

The United States Postal Service and FedEx will be open on Friday, April 14th, however many county clerk and recording offices will have limited or suspended business hours, in observance of Good Friday. zlien will be open but will have limited support and operation hours on this day. Subscribers will still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect recording delays in certain counties starting on Thursday, April 13th. Regular recording processing times should return by Monday, April 17th.

Read More

Topics: client success

Severe Weather in New Orleans on 2/7/2017

Posted by Madeline Fortino

2/8/17 3:24 PM

In response to New Orleans being in the national news for the severe weather affecting the area yesterday, we want to first and foremost express our sincere condolences to those who suffered injury or property damage during the storm. We also want to update our nationwide users who know that zlien headquarters are located in the heart of New Orleans, and assure you that we have not been affected by the severe weather occurrence. 

Read More

Topics: announcements, client success

USPS Offices Will Be Closed on Martin Luther King, Jr. Day - Monday, January 16th

Posted by Madeline Fortino

1/12/17 10:00 AM

 

The United States Postal Service will be closed on Monday, January 16th for Martin Luther King, Jr. Day. zlien will be open and have normal support and operation business hours on this day. Subscribers will also still be able to log in to the platform and order documents and track deadlines as usual. While zlien will still be processing orders, we do expect mailing delays on documents sent in the next few business days. Mail processing times should return to the regular schedule by Tuesday, January 17th.

Read More

Topics: client success

Referring a Friend? Get Rewarded

Posted by Madeline Fortino

8/30/16 9:30 AM

Do you know a company that's not currently using zlien but probably should be? Are they looking for software to improve accounts receivables, automate the notice process, or track deadlines? Maybe they're new to protecting lien rights entirely and need assistance getting started? We want to help - and we want to reward you for sending them our way! Starting in August 2016, successful referrals come with a free $50 postage reward.

Read More

System Release: Contacts Page

Posted by Madeline Fortino

8/5/16 4:10 PM

A new zlien feature is here to help you get your ducks in a row: get ready for the Contacts Page! We know how important maintaining customer relations is for your business, and it's our goal to make this easier than ever. Get ready for zlien to be your favorite customer relationship management tool, while securing and protecting your lien rights all in one platform.

Read More

Topics: client success

How to Decrease your JobSight™ Notification Emails

Posted by Madeline Fortino

8/2/16 10:38 AM

Are you a subscriber ready to decrease how many JobSight™ Notification emails you receive? These time sensitive notifications are important to manage in your zlien account, but too many notifications can be pesky and hard to sort through. The good news is you can utilize your account settings to ensure you're only receiving the important notifications you want to receive, and minimize the amount of emails you might be getting in the process.

Read More

Topics: client success

Hall of Claims - July 2016

Posted by Madeline Fortino

7/21/16 10:00 AM

Our monthly review where we recognize amazing customer service and diligence from the greatest in recording, statute, and lien best practices...along with the lackluster. Take a look at who hits bullseye, and who is out of bounds.

This month we look at states that require proof of delivery when filing a mechanics lien. Sending a mechanics lien to other parties, such as the property owner, is sometimes required at the same time or before filing the mechanics lien. A few states require proof that the lien was sent out to conacts in order to even properly file the lien. This month, we examine a state with an incredibly easy proof of delivery method, that makes the process quick and painless. We will also take a look at one state that requires a very arbitrary but time consuming extra step for proving delivery. Hint: it generally involves a mandatory trip to the post office.

Read More

Topics: client success, county recorders

Your Feedback Helps Us Grow with You

Posted by Madeline Fortino

7/20/16 10:30 AM

In the past few months, it's been our mission to hear feedback from all of our subscribers. Have you ever used one of zlien's features and realized it made your day much easier? Or have you ever used a feature and thought "this could be better"? We want to hear about it! Your feedback shows us ways we can improve the platform to make your experience easier and the features we offer more effective. Our June survey had some great insight on how you, the zlien subscriber, feels about zlien - and we are so excited by the results! We appreciate your input and want to share some excellent ways your feedback inspires us to grow with your business.

Read More

Topics: announcements, client success

What to Expect When Filing a Lien

Posted by Madeline Fortino

6/30/16 10:00 AM

Filing a lien can be stressful on your own, but zlien makes the process easy, giving you an all-in-one platform to file your lien. From checking your deadlines to monitoring your orders, this post will cover what to expect when filing a lien as a zlien subscription user. If you're not currently a subscriber, check out our subscriptions to begin utilizing zlien's software and access the streamlined process to file your liens simply.

Read More

Topics: client success