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Your monthly update!

System Update: Legal Property Description Research Notifications

Posted by Charlotte McPherson

10/18/16 10:03 AM

Have you seen a few more JobSight™


research notifications lately?  Legal property descriptions aren’t the most riveting read, but we have made some updates in the platform that make our research even better.
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Topics: announcements

Managing Texas Monthly Notices with zlien

Posted by Olivia Huppman

10/7/16 10:54 AM

Texas Monthly Notice policies are confusing, but zlien makes it easy! Learn the ins and outs of sending Texas monthly notices in zlien, including how to pull notices from the mail batch up until deadline day (an exclusive perk available only in the Texas Mail Pull feature). Even if you're not currently using the zlien Texas Mail Pull feature, if you have projects in Texas feel free to join and learn more about how it works!

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Topics: webinars

Hurricane Matthew & your documents

Posted by Gretchen Lynn

10/6/16 10:34 AM

As our friends on the Southeastern coast of the United States prepare for Hurricane Matthew, please note that this could affect the filing and service of your documents.  zlien Support and Operations will be operating as usual; however, we anticipate delays in processing for the Southeastern states.  

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Topics: announcements

Automated. Efficient. Easy. Are you ready to input your data into zlien using spreadsheet imports?

Posted by Sarah Toulmin

10/5/16 9:00 AM

Does your company's high project volume make manual data entry into zlien a constant struggle? Do you waste time every month updating invoice information across multiple different systems? Save yourself the headache and sync all your project and invoice information to zlien using spreadsheet data imports.

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Topics: client success, Best Practices

How to add a new project to your account

Posted by Gretchen Lynn

10/4/16 5:04 PM


This page is now out of date. Check out this update on how to create new projects using zlien's platform.


For many zlien users, adding a project will be the first step you take when logging into your zlien account.  This post explores the steps to successfully add a project in your dashboard.

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Topics: training

09/06/2016 Known Issue Update: Restored access to zlien

Posted by Topher England

9/6/16 9:58 AM


09/06/2016 10:09 CDT: Access restored and the issue is resolved.  Users can access their dashboard with no issues.  Click here to log in now. 

09/06/2016 9:17 CDT 
We're investigating reports that access to zlien is currently limited. We apologize if you are unable to access the site at this time. We'll post updates on this page as soon as they're available. Although we're unable to provide an estimate on when this issue will be resolved, we're hard at work to make sure all zlien users have access to the platform.


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zlien Support and Operations Suspended Monday, September 5th, 2016

Posted by Antoinette Abboud

9/1/16 9:30 AM

In honor of Labor Day, zlien Support & Operations will be suspended Monday, September 5, 2016, and we will resume our traditional hours on Tuesday, September 6th at 9am CST. Users can continue to access zlien's site, resources and software; however we will not be processing documents or support during this time. Be mindful of modified or suspended hours for other key factors in your filing process, such as USPS, FedEX and local county clerks and recorders.

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Topics: announcements

Customer Relationship Series: Give Your Customers a Voice

Posted by Antoinette Abboud

8/30/16 4:12 PM

The zlien platform exists to help you manage your notice and lien process, and get you paid on all of your projects. But zlien is a lot more than that. It also exists to help you manage your customer relationships. This Customer Relationship series will cover how to create successful relationships with your customers from the start. Once you have established a notice and lien policy, communicated your policy with the sales team, developed a rapport with your customers and have established an effective policy for handling complaints, you can focus on enhancing your business based off of the feedback of your customers. This post will cover how to establish what we refer to as a Voice of the Customer Program.

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Topics: Best Practices

Referring a Friend? Get Rewarded

Posted by Madeline Fortino

8/30/16 9:30 AM

Do you know a company that's not currently using zlien but probably should be? Are they looking for software to improve accounts receivables, automate the notice process, or track deadlines? Maybe they're new to protecting lien rights entirely and need assistance getting started? We want to help - and we want to reward you for sending them our way! Starting in August 2016, successful referrals come with a free $50 postage reward.

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We recently changed support vendors

Posted by Gretchen Lynn

8/25/16 3:01 PM

We recently changed support vendors this week, and that means we're using a new software to receive, track and reply to your support requests.  You may experience some delays in response when opening a new support ticket or replying to an open conversation.  Support tickets are created when emailing mail@zlien.com.  

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Topics: announcements